Privacy Policy

Last updated: May 7, 2025

This Privacy Policy describes how ADELAIDE BOOTS (the “Store”), operated by DIGITALVENTURE PARTNERS LLC (“we,” “us” or “our”), collects, uses, discloses and protects your personal information when you shop on our website or in our stores in the United States and Australia. We comply with the Australian Privacy Act 1988 (including the Australian Privacy Principles) and, where applicable, the California Consumer Privacy Act (CCPA/CPRA).

1. Who We Are

Store name: ADELAIDE BOOTS
Legal entity: DIGITALVENTURE PARTNERS LLC
Address: 5830 E 2ND ST STE 7000 16728 CASPER, WY 82609

Contact email: info@adelaideboots.com

2. Definitions

  • “Personal information” (Australia) / “Personal data” (CCPA) means any information that identifies or could reasonably identify an individual.

  • “Sensitive information” includes health data, racial or ethnic origin, religious beliefs, biometric data, etc.

  • “Sale” has the meaning given by the CCPA—i.e., sharing personal data for monetary or other valuable consideration.

3. Information We Collect

a. Information You Provide

  • Account details: name, email, shipping/billing address, phone number.

  • Orders & payments: order history, payment card details (collected by our payment processor).

  • Customer service: any correspondence when you contact us.

b. Information Collected Automatically

  • Usage data: IP address, browser type/version, pages viewed, referral source, timestamps.

  • Cookies & tracking: first- and third-party cookies, web beacons, Google Analytics, Facebook Pixel.

c. Sensitive Information

We do not collect sensitive personal information unless you explicitly provide it (for special requests).

4. How We Use Your Information

  • Order fulfillment & support: to process orders, send confirmations, and respond to inquiries.

  • Account management: to maintain your profile and shopping cart.

  • Marketing & promotions: to send newsletters, offers, and updates (with your consent or as permitted by law).

  • Analytics & improvement: to analyze site usage, improve our offerings, and prevent fraud.

5. Disclosure of Your Information

We do not sell your personal data. We may share it with:

  • Service providers: payment processors, shipping carriers, IT and analytics partners.

  • Financial institutions: banks or card issuers for payment processing or chargebacks.

  • Legal & compliance: when required by law, court order, or government authority.

  • Affiliates: for internal purposes, under confidentiality obligations.

6. Cookies & Tracking

You can manage or disable cookies via your browser settings. For details on the cookies we set and opt-out instructions, please see our separate Cookie Policy.

7. Cross-Border Transfers

Your personal information may be transferred to and stored outside Australia or the U.S. We apply safeguards (e.g., standard contractual clauses) to ensure equivalent protection.

8. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill the purpose for which it was collected (e.g., complete your purchase).

  • Meet legal, tax, or accounting requirements (typically up to 7 years).

  • Enforce our agreements.

9. Security

We implement reasonable technical and organizational measures—such as encryption, access controls, and secure servers—to protect your personal information from unauthorized access, disclosure, or loss.

10. Your Privacy Rights

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

  • Right to Access / Know: You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.
  • Right to Delete: You may have a right to request that we delete personal information we maintain about you.
  • Right to Correct: You may have a right to request that we correct inaccurate personal information we maintain about you.
  • Right of Portability: You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
  • Right to Opt out of Sale or Sharing or Targeted Advertising: You may have a right to direct us not to "sell" or "share" your personal information or to opt out of the processing of your personal information for purposes considered to be "targeted advertising", as defined in applicable privacy laws. Please note that if you visit our Site with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will automatically treat this as a request to opt-out of the "sale" or "sharing" of information for the device and browser that you use to visit the Site.
  • Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information.
  • Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent.
  • Appeal: You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.
  • Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

You may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.

We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.

To exercise any right, please email info@adelaideboots.com or call us at +1(530)3132951

11. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect the date of the most recent revision. Significant changes will be communicated via email or a prominent notice on our website.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please reach out:

✉️ info@adelaideboots.com
DIGITALVENTURE PARTNERS LLC

5830 E 2ND ST STE 7000 16728

CASPER, WY 82609